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Survey of International Air Travelers (In-Flight Survey) Program

Airline Participation

The Office of Travel & Tourism Industries’ (OTTI) In-Flight Survey research program has been in existence since 1983. OTTI relies upon the voluntary participation of the U.S. and foreign flag carriers who fly to and from the U.S. The airlines allow OTTI to survey their passengers on departing flights from the U.S. during the third week of each month. The airlines provide in-kind support to this program in a number of ways. For each airline, OTTI has an airline survey manager who oversees that airlines' participation. At each airport, the airlines also designate a gateway manager to coordinate placing the survey kits on designated flights. The flight crews distribute, collect and respond to questions related to the survey. They are also responsible for ensuring the survey kits are returned to the United States. Then, the gateway manager mails the survey kits back to our contractor for processing. They also help us track down survey kits that may have not been returned.

OTTI would like to thank each of the airlines for their continued participation. Through this public/private partnership, each participating airline, the U.S. federal government, foreign governments and the travel industry have comprehensive, comparable data on the international travel market to and from the U.S.

In addition to the in-flight survey method, OTTI also collects surveys at the airport. A contractor is used to distribute, collect, answer questions from survey respondents and then return the surveys back to our contractor for processing. Airport cooperation is need along with cooperation from the federal inspections staff at each airport. OTTI would like to thank these partners as well.

Below are lists of the airlines who participated in the 1995-2003 surveys. If you would like a list of carriers who participated in previous years, if you have any questions, or if you would like to participate please send a note to the In-Flight Survey Program Administrator.
To see the List of Airlines, click on the link for each year below: